ROBOT OPERATIONS INTELLIGENCE

Many robots.
One operating flow.

RONIQ connects operating data from different robots and existing FMS.
Review status, incidents, SLA and maintenance through a shared operating framework.

ONE OPERATIONS FLOWExample connection approach
01 / CONNECT

Current robots and FMS

Robot / FMSCheck supported interfacesREST APICheck supported interfacesMQTTCheck supported interfacesSite AgentCheck supported interfaces
02 / OPERATERONIQ

Data normalization
Connected operating process

03 / ACT

One connected operating flow

Status and event observations01
Incident and SLA response02
Maintenance and vendor collaboration03
OEM/FMS safety and driving control remain unchanged. This is an example operating data flow.

Actual vendor connections and AI observations require interface and data-quality verification first.

Connect fragmented robot operations.

Bring vendor data and site response processes into one operating layer. Start with the robots and work environment you already use.

01

Robot Data Hub

Retain original data and normalize status and events.

Initial scope
02

Operations Core

Connect assets, incidents, SLA, maintenance and vendor collaboration.

Initial scope
03

Robot Intelligence

Review observability together with quality and evidence.

Trial observation

More robots bring more operational complexity.

Scattered portals, fault codes and maintenance history make it harder to find the information and next response you need.

01

Vendor Silo

Different portals and data structures for each vendor

02

Reactive Support

Response beginning only after a problem occurs

03

Fragmented History

Scattered incident, maintenance and part replacement history

04

Operator Gap

Different operating teams and procedures at each site

OEM control. RONIQ operations.

Existing OEM/FMS retains safety, driving and route control. RONIQ connects operating data, observations and response processes.

01

Connect

Check supported REST, MQTT and Site Agent interfaces

02

Observe

Review source, timestamp, quality and normalized status

03

Respond

Respond through incidents, SLA, vendor escalation and maintenance

04

Review

Review explicit work events, results and evidence

Explore the connection approach

Start with the operating site, not just the robot category.

Example uses add operating processes while retaining existing robots/FMS in manufacturing, logistics, facilities and services.

Manufacturing

Material transport AMRs, site incidents and maintenance

Logistics

Review missions, battery observations and downtime

Facility

Operate cleaning and delivery robots across sites

Healthcare & Hospitality

Review service interruptions and site response processes

Explore example scenarios →

A shared operating framework, suited to each role.

Customer operators, assigned MSP operators and customer administrators work within currently permitted customer and site assignments.

CustomerOperator

Operate incidents, tickets and maintenance at own sites

Every action is restricted by current assignments and role permissions.

MSPOperator

Respond for assigned customers, escalate to partners and view audits

Every action is restricted by current assignments and role permissions.

CustomerAdmin

Manage own assets, users, site settings and SLA

Every action is restricted by current assignments and role permissions.

Explore dashboards by role →

Questions before you start

Clarify the boundaries of control, integration, analysis and inquiries.

Does RONIQ replace the FMS or robot control?

No. Existing OEM/FMS retains safety, driving and route control. RONIQ connects status, events, operating incidents and response history.

Can every vendor's robot connect immediately?

First check the actual API, messages, authentication and site network provided by the robot/FMS. Generic collection and synthetic trials do not mean a real vendor integration is complete.

Does AI guarantee fault predictions or maintenance timing?

Initial observations are trials reviewed with quality, coverage, evidence and reasons for insufficient data. Unvalidated SOH, RUL and fault predictions are not confirmed results; cross-customer comparison is later scope.

What information helps start a review?

Tell us your vendors, models, FMS, site context and the work you want to review. This website provides email contact; scope, integration conditions and support hours are agreed separately.

GET STARTED

Start with the robots you have.
A new way to operate.

Tell us about your robots, FMS and operating needs. Together, we check the environments that can connect.

Contact us